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Our Stories and Reviews

Share Your Experience and Win!

The stories displayed on this page are from 2019 and 2020 entries we received. If you would like to enter the 2020 contest, please visit the Share-the-Savings page on this site for more information. The three winners of the 2020 contest will receive free registration to the AAOMS Annual Meeting in San Antonio, Texas.

Share-the-Savings Stories and Reviews

"Before Practice Quotient, we really didn't know how bad our insurance contracts were. We knew reimbursements were low, but we didn't think they were THAT low. We called Patrick at Practice Quotient to analyze the contracts we had. Patrick and his team showed us that we were actually losing money with some of the insurance companies we were contracted with. At first, Patrick, Scott and Nikki made some predictions that we thought were far-fetched. But with the swooping changes they made, they delivered!! I won't ever get involved with insurance negotiations without them."

Dr. Frank Yeh
Virginia Beach, VA.


Office Depot has been our “go to” source for office supplies for several years. They have almost everything we need for our front office at very competitive pricing through the AAOMS program and easy online ordering. Our orders typically arrive within 2-3 days after the order is placed. They also do a good job with our need for customized printing. With the AAOMS discount, we are able to have cards printed at a more favorable rate than many other local and/or national facilities. Office Depot periodically sends us an email containing our supply list which helps my staff with inventory management.”

Dr. Daniel Quon
Jackson, Miss.


Sofi has the best rates by far for student loan refinancing. They were easy to work with and it was a very simple and efficient process. Additionally, they offer other financial products.”

Dr. Garett Seeba
Houston, Texas


Southern Anesthesia & Surgical continues to be the standard for good priced anesthesia supplies and pharmaceuticals. They have been especially helpful during drug shortages.”

Dr. Garett Seeba
Houston, Texas


“It’s no secret that OMS expenses can be very costly to our patients. Most patients are not aware of how their medical/dental insurance plans work. After our OMS surgeons present the patient’s treatment plan, we carefully go over their benefits, educating them on their co-pays, co-insurance, deductible and responsibilities. For those patients that qualify, we offer them the option to sign up for CareCredit. This allows our practice to maintain positive cash flow while allowing our patients 0% financing for up to 3, 6, 9, 12 months.

Scott Graham, CEO
St. Louis, Mo.


“I am always able to get supplies, namely medications, through Southern Anesthesia & Surgical even on a short notice. Their online ordering is easy-to-use and it archives my orders, so I can double check our utilization and spending.”

Dr. Raza Hussain
Oak Brook, Ill.


“In an attempt to control overhead and avoid supply shortfalls we worked for years to create a solid inventory management system for our practice. All of our efforts were lackluster, and we regularly abandoned each system in search of something that would work to meet our needs. Fortunately, we were introduced to Sowingo and have not looked back. Using Sowingo we currently manage all of implant supplies, emergency and anesthesia medications, as well as team credentials.
Our plan is to implement Sowingo to track and manage our entire general inventory along with office supplies.

If you are struggling with overstock, supplies expiring unnecessarily, or need to tighten up your supply costs, I highly recommend Sowingo. We are extremely happy with the system and have yet to use it to its full potential.”

Dr. Russell Kirk
Lebanon, Tenn.


“We have used a number of ASI Approved Programs for many years--especially, Southern Anesthesia and Surgical (SAS). SAS's support for AAOMS and their members, and the discounts we receive from their approved program, have been very much appreciated.”

Dr. James Bates
Dallas, Texas


“The ASI Approved Program with Sowingo has been very helpful in tracking our implant supplies.”

Dr. Eugene M. D'Amico III
Newark, Del.


“Over the course of my 24 years in practice, we have used many answering services, trying to find one that provided the level of customer service and responsiveness our patients have come to expect. Sadly, there were always deficiencies like poor screening resulting in calls for non-emergent issues or not being called when I should have been. Constant turnover and inadequate training were also major concerns. Trying to find a service where we had more control of the process, we decided to give MedXCom a try and we have never looked back. Our patients have complimented our office on our timely responsiveness and availability. I have the option to accept a call immediately, defer to a later time, or advise the caller to call back during regular office hours. We can create custom greetings for days when the office will be closed. All calls and call-backs are recorded and archived for medicolegal purposes. Oh, and we are paying less for better service!”

Dr. Spiro Karras
Morton Grove, Ill.


Southern Anesthesia & Surgical is a great service to get most supplies and medications for your OMS practice. Prices are usually very competitive. They keep medications in stock and get backordered medications out as quickly as possible. I highly recommend them.”

Dr. Joseph Margarone
Williamsville, N.Y.


Nuell is a great service to get end-of-life equipment such as Stryker Core and Oral Max handpieces serviced properly. The service comes with a warranty and has worked very well for my office needs. I highly recommend this service.”

Dr. Joseph Margarone
Williamsville, N.Y.


“My practice signed up with MedXCom at the Chicago AAOMS meeting (Oct. 2018), and I am very happy that we did. A covering colleague had also highly recommended it to me. Prior to using MedXCom, I had used a couple of different live answering services that were universally incompetent. They were unable to filter between new and existing patients, or track what treatment was rendered. Calling patients back would result in rejected calls as I would block my number so as not to expose my caller ID.

With MedXCom, callers must enter their call back number, which alleviates the need to search our EMR for alternate numbers. MedXCom routes calls to the patient through the app on my cell phone without displaying my personal caller ID, and actually publishes the office telephone number. Detailed messages left by the patient get transcribed, and when I get a notification though the app of an urgent call, I can either listen to the recording or view the transcription.

This is a well thought-out service that is pretty flawless and fully automated until such time that I need to call the patient. I highly recommend this service for any office-based oral surgery practice. It is both cost effective and efficient to use.”

Dr. Joseph Margarone
Williamsville, N.Y.


CareCredit is a great service to get medical and dental credit for my patients who are otherwise tapped out on credit card debt. It is an easy process for patients to enter data online. I highly recommended this service to my colleagues.”

Dr. Joseph Margarone
Williamsville, N.Y.


“I used SoFi to refinance my student loans at a significantly better rate.”

Dr. Garett Seeba
Webster, Texas


Southern Anesthesia & Surgical offers a good variety of supplies specifically for an Oral and Maxillofacial Surgeon’s practice.”

Dr. Dan Perrington
Armed Forces Europe


“We have used Southern Anesthesia & Surgical for years with significant savings on the medications we use most in the office. Customer service is handled well, and any drug shortage issues are handled as well as possible.”

Dr. George Tunder
Cranberry Twp, Pa.


“We knew we needed a new service, and we had been hearing a lot about MedXCom through AAOMS. We met with them at the annual conference and decided to give it a try, and we are so glad that we did! The transition was easy. Since then, my doctors are much happier with the lack of errors and low maintenance. My favorite part is we have the app on our phones for easy access.”

Vera Lantigua, Office Manager
Orlando Oral and Facial Surgery
Orlando, Fla.


“After years of fighting my live answering service over the correct way to pronounce my name, disputes in billing and extra charges for holidays, I looked for another option for my after-hours service. MedXCom was in its early stages when I elected to sign up with them and I can honestly say my answering service nightmares ended. The transition to MedXCom was a simple and painless process.

MedXCom provides my callers the option to leave a message or contact me if it is an urgent nature. Incoming calls are recorded and can be retrieved at any time via an app on my iPhone. The app also allows me to be connected directly to the caller if necessary. I receive an email for each call that I can send to my staff with information to follow up or document the call as needed.

MedXCom has provided my office and patients with a secure, reliable and cost-effective communication service that I highly recommend.”

Dr. Daniel Quon
Jackson, Miss


“I am an Oral and Maxillofacial Surgeon who has been in practice for 40 years. For my on-call service, the mom-and-pop operation I used to use was taken over by a larger corporation, and service was less than efficient. At the prompting of my office manager, I looked for alternatives, and discovered MedXCom. I enrolled, and to my surprise, this system exceeded my expectations. The service has been prompt in receiving calls and the response to patient care has been very effective. I would highly recommend MedXCom to my colleagues.”

Fredrick L. Hecht, DMD
Carlisle, Pa.


“I could not be more satisfied with MedXCom! After signing up over two years ago, we have had no problems and the transition away from our old live operator service has been seamless. I would (and do) highly recommend the system to my colleagues and fellow providers.”

Dr. Eugene M. D'Amico III
Newark, Del.


SoFi has allowed me to make sense of my student loans and keep track of them in a very concise and organized manner. Use of their calculators and tools for refinancing has given me peace of mind in knowing that I will be able to comfortably pay my monthly student loan installments while in residency.”

Dr. Anthony Congiusta
Philadelphia, Pa.


Southern Anesthesia & Surgical is a reasonably priced, reliable source for all of my office anesthesia needs. Exceptionally knowledgeable staff frequently make suggestions on additional ways to save on supplies in addition to the standard 5% AAOMS discount. You may get it cheaper elsewhere, but you often get what you pay for!”

Dr. Leonard Schiffman
Woodmere, N.Y.


"Southern Anesthesia & Surgical has been most helpful in anesthesia supplies. They are the people to go to for hard-to-find items and updates on pharmaceutical shortages.”

Dr. Garett Seeba
Webster, Texas


“Quick, friendly service and always looking out for my best interest is what I love about Southern Anesthesia & Surgical. I feel confident that they have their finger on the pulse of the market like keeping enough inventory to thwart a drug or medication shortage! They have gone above and beyond on multiple occasions to make sure I am getting the best pricing.”

Dr. Sanil Nigalye
Williamsville, N.Y.


“I use NEA powered by Vyne to send attachments effortlessly to third party administrators. This has streamlined my processes and improves the morale for my staff. They feel good knowing that I am always looking out for ways to make their job more efficient.”

Dr. Sanil Nigalye
Williamsville, N.Y.


“I have used Southern Anesthesia & Surgical for over 25 years. They have always been reliable and responsive.”

Dr. William Wintersteen
Katy, Texas


“Our offices have ordered from Southern Anesthesia & Surgical for many years. Their prices are very competitive when you include the 3 percent year-end rebate, and their promptness in filling orders is seamless.”

Dr. Philip Banghart
Mattoon, Ill.


“I always mention CareCredit to patients who have a need for oral surgery services but need a way to finance them. Not only is patient retention maintained, but more importantly patients can rely on CareCredit to receive their much-needed treatment. It’s a win-win for everyone.”

Dr. Susan Lee
Norwalk, Conn.


CareCredit has helped numerous patients receive care in my office. Some would not have been able to have the surgery performed for their loved ones without the option of CareCredit. Others were able to use CareCredit and ease the strain of paying their bill with savings or putting it on a credit card with high interest. I and my staff find CareCredit employees informative and friendly.”

Dr. Michael Robinson
Edgewood, Ky.